FAQ
Frequently asked questions & answers
Why buy from Home & Light?
We have been involved in high-quality furnishing for over 40 years - well-founded, brand-conscious and with a clear sense of timeless quality. Our company Home & Light, which today stands for selected brands, first-class service and reliable advice, was founded in 2006 on the basis of these many years of experience.
Which brands does Home & Light stock?
You can find the selection of design brands that we permanently stock here.
We also have an extensive network and over 40 years of experience in the industry. This enables us to offer almost every renowned brand in the field of high-quality furniture, lighting, planters, sun protection, fireplaces and accessories. Feel free to ask us!
Can I receive material, color or cover samples?
We are happy to provide you with color and material samples free of charge. As these are high-quality original samples, please return them within 10 days. The return shipment is at your own expense, but will be fully refunded if you make a subsequent purchase.
I have questions and would like advice. What can I do?
By telephone on +49 (30) 920 383 5070
by WhatsApp on+49 (0)151 41 66 99 55
by e-mail to: [email protected]
Personal advice by appointment on site:
In the showroom in Rüsselsheim
In Berlin
Are there contract solutions for hotels & architectural projects?
Yes, we support you with tailor-made furnishing concepts - from product selection to implementation. For private, commercial and public projects.
What payment options does Home & Light offer?
You can find an overview of payment options here. Other payment methods are available on request.
How does shipping & delivery work?
We deliver goods in stock immediately, all other items by forwarding agent or parcel service free kerbside - within Europe, to Switzerland and worldwide. You can find more information under Shipping information.
What to do in the event of a complaint or return?
Contact us directly - we always find a fair, solution-oriented solution, personally and without detours.